Privacy Policy

Intelecom is committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

1. What information do we collect?

We may collect, store and use the following information:

  • i. Personal Data (i.e. information from which you can be identified, such as name, address, telephone number or e-mail address) only when it is asked for and/or you voluntarily submit it. to us on this Site. We may use the information to respond to your requests, improve our level of service and the content of our web site; provide you with tips, helpful information, product news and updates; notify you of new Intelecom Group products and services; seek your views on our products and services; and for our own internal purposes.
  • ii. Non-personally identifiable information in aggregate form using cookies to track data such as the total number of visits to our web sites, the number of visitors to each page of our web sites, and the domain names of our visitors’ internet service providers. We use this information, which remains in aggregate form, to understand how our visitors use our web sites so that we may improve them and the services we offer. We may also share this information with other companies within Intelecom Group and with other third parties. No personally identifiable information is disclosed in this process.
  • iii. Any other information that you choose to send to us.

2. Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

Intelecom uses cookies to gain a better understanding of our customers and their needs so we can improve their online experience with us.

Whenever a person visits the Intelecom site, we collect basic information about their behaviour on our site. This includes things like what pages have been visited and how they found our website. The information we gather for these purposes does not identify anyone and we make no attempt to find out who has been to our site.

What we do gain from this information is a better understanding of what people are interested in on our website and how we can improve their experience on it. To access this information we use the following cookies:

i. Google Analytics. This cookie allows us to gain a better understanding of how visitors use our site, what content they are interested in, and how they found us. The information we get from Google Analytics is anonymous and for the most part comes in the form of statistics.

ii. Share This. This social media plug-in allows visitors to share our website’s content with their social networks. Once again this information is anonymous. The only information gathered by Cite from this cookie is a tally of how many people have shared a specific blog post and what social network was used.

iii. Chat. The Intelecom site uses cookies to remember position of the chat window as well as the session id in the event that a user moves around on the website to different pages

In order to comply with EU regulations, users now have the option of accepting our cookies. Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

3. Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

  • i. to the extent that we are required to do so by law;
  • ii. in connection with any legal proceedings or prospective legal proceedings;
  • iii. in order to establish, exercise or defend our legal rights;
  • iv. to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling; and
  • v. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Except as provided in this privacy policy, we will not provide your information to third parties.

4. International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

5. Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

6. Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

7. Your rights

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

  • i. the payment of a fee (currently fixed at £20.00); and
  • ii. the supply of appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address).

We may withhold such personal information to the extent permitted by law.

8. Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

9. Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

10. Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to support@intele.com.