Dedication to security, quality and customer focus
At Intelecom we strive to provide the highest levels of quality and information security while engaging in all business activities. We value trust and loyalty, and firmly believe that these aspects enable us to deliver timely and superior quality services to all our valued customers.
Intelecom is ISO certified by ISO 9001 and ISO 27001 standards. We have also invested in achieving PCI DSS compliance.
ISO 9001 – Quality Management
ISO 9001 specifies requirements for quality management systems (QMS). It is the world’s most recognised QMS standard. Certification of our quality management system demonstrates our ability to consistently deliver products and services that meet customer – as well as legislative and regulatory requirements.
ISO 27001 – Information Security Management
ISO 27001 is a set of standards which help to keep data secure. ISO 27001 is the best-known standard and requires the use of an information security management system (ISMS). By working with Intelecom, you can be assured that the quality, safety, service and product reliability of our organisation has been safeguarded to the highest level.
The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards designed to ensure that all companies that accept, process, store or transmit credit card information maintain a secure environment. By working with Intelecom, contact centres will benefit when it comes to security and PCI audits.